DALGIÇ A., TOKSÖZ D., BİRDİR K.
in: Service Failures and Recovery in Tourism and Hospitality: A Practical Manual, KOÇ ERDOĞAN, Editor, CABI, Oxfordshire, pp.181-196, 2017
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Publication Type:
Book Chapter / Chapter Vocational Book
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Publication Date:
2017
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Publisher:
CABI
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City:
Oxfordshire
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Page Numbers:
pp.181-196
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Editors:
KOÇ ERDOĞAN, Editor
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Isparta University of Applied Sciences Affiliated:
Yes