The effects of customer incivility and employee incivility on depersonalization: The mediation effect of forgiveness

DALGIÇ A.

International Journal of Social Sciences and Education Research, 2022 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Publication Date: 2022
• Doi Number: 10.24289/ijsser.1108959
• Journal Name: International Journal of Social Sciences and Education Research
• Isparta University of Applied Sciences Affiliated: Yes